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Virgin Atlantic: Huge Rewards Overhaul, “Interesting” New Upgrades

With most airline rewards program changes these days, there are usually both winners and losers on day one. Today, Virgin’s changes seem to largely create winners. Long may it stay that way. Fingers crossed. The changes, which bring more available reward seats into play across more dates and a simplification of vouchers are set to…

My Coolest “VIP” Airline Experiences

I have long used the phrase, “if everyone is VIP, no one is” and I live by both in my life and in my work within the travel industry. I’m definitely not, so why I’ve been so lucky to experience some true VIP air travel moments, I’ll never know, but I’ll be forever grateful. As…

Wander.com: Best Luxury Take On Airbnb (With Real Value Too?)

At first, the big hotel chains of the world laughed off Airbnb and vacation rentals. No seriously, they did. Now, they all compete in the vacation rental business and act like it was always the plan. The problem for the traveler, is that almost all of the newer entrants just plug into a massive pipeline…

Bring Back “All You Can Fly” Airline Subscriptions

Let me say it clearly: it’s not going to be a banner year for most airlines. Nonetheless, planes will fly — and the more people that occupy the seats onboard, the better for the airlines and the world too.”All you can fly” subscriptions should have a role to play. Certainly more than they do today.…

Dynamic Pricing; Ok For Airlines, Not Oasis Tickets

Where were you while we were getting… ripped off? I love when my worlds collide. Some of you will know that although loyalty and the world of travel has been a lifelong obsession and the bulk of my professional career, I actually started out in the music business. Definitely, not maybe. Before that, as a…

Wait… My Flight Took off As Star Alliance And Landed As SkyTeam?

I had a unique pleasure on August 31st, and again on September 1st. On the 31st, I left New York onboard an SAS flight bound for Copenhagen. The flight was unique, because it represented a mid-air alliance change. This was a particularly historic change after 26 years in Star Alliance for the Scandinavian Airline, as…